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Businesses committed to protecting their employees trust in the power of First Benefits Insurance Mutual.

For 30 years, we’ve delivered the customer service, professional underwriting, competitive pricing and efficient  claims management needed to help injured workers return to work as quickly as possible. What sets us apart is  our ability to deliver superior workers’ compensation coverage with a local, hands-on feel. Our underwriters and  claims adjusters are accessible and easy to work with and our loss control department will go above and beyond to help policyholders mitigate injuries.

Today, we insure 2,500+ businesses across five states, and we’re growing. In addition to North Carolina, First Benefits also provides workers’ compensation coverage in Georgia, Kentucky, South Carolina and Virginia, yet we still deliver a personal touch to every policyholder, injured worker and insurance agent we serve. That’s why more  and more businesses choose First Benefits first.

Our History

30 years ago, the North Carolina Retail Merchants Association (NCRMA) created a workers’ compensation insurance company and made coverage available exclusively to its members. Initially a self-insured fund, the company’s reputation grew based on outstanding service and competitive rates. Additional associations and chambers of commerce began to make the insurance available as a member benefit to their organizations. In 2008, NCRSIF converted to a mutual insurance company, and First Benefits Insurance Mutual emerged as an outstanding, competitive workers’ compensation benefit for participating organizations and their members.

Our Mission

First Benefits Insurance Mutual’s mission is to provide experienced leadership, responsive customer service and efficient claims management to our insurance agents, business owners and their employees.

Understanding Workers’ Compensation

Workers’ compensation insurance is available to employers who wish to protect their workers from the costs associated with injuries or illnesses sustained during the course of work. Generally, employers who have three workers or more workers are required by law to carry this type of insurance policy.

How It Works

Workers’ comp insurance provides coverage to employees who experience a compensable injury on the job or develop a medical condition or disease caused by their work. The insurance covers the cost of related medical bills and lost wages of the injured worker.

Types of Compensation

  • Temporary Total Disability Benefits (TTD)

When an injured worker cannot return to work in any capacity, the policy may pay up to 500 weeks of benefits. These benefits are based on 66 2/3 percent of the employee’s earnings during the previous year.

  • Temporary Partial Disability Benefits (TPD)

For workers who can return to work in some capacity, but who earn less than their pre-injury wages, the policy may pay the difference between the pre-injury and post-injury wages for up to 500 weeks.

  • Permanent Partial Disability Benefits (PPD)

This is an additional benefit paid to injured workers who sustain permanent damage to a particular body part or organ.

  • Medical Treatment

The policy covers medical treatment and rehabilitation during the healing process in order to reduce the period of the worker’s disability. Medical compensation, can include payment of doctors visits, prescriptions, diagnostic testing, physical therapy and surgery, for example.

  • Vocational Rehabilitation

These are services intended to help workers return to suitable employment after an illness or injury, and may include job analysis and modification, placement assistance, new career training and/or continued education.

Making the Right Decisions

The value of workers’ comp insurance is significant for both employers and employees. At First Benefits Insurance Mutual, we focus on providing companies in the following fields with the advice and support they need when injuries arise:

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